> For the complete documentation index, see [llms.txt](https://alphaxexchange.gitbook.io/whitepaper/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://alphaxexchange.gitbook.io/whitepaper/about-alpha-x/features/financial-services.md).

# Financial Services

With advanced blockchain and financial technology proficiency, Alpha X Exchange is equipping all our users with the most updated tools to increase functions, profits and efficiency. We are extremely proud to start with providing trading for up to 20 major cryptocurrencies available on our secured exchange along with many other financial and blockchain services.

## Services Rollout

In no particular order, we will roll out these financial services, including but not limited to:

* Spot Trading
* Margin Trading
* Payments
* Derivatives Trading
* Lending & Borrowing
* High Yield Staking & Investment Plans

## Our Advantages

### High Performance Matching Engine

We have adopted the latest hardware-accelerated and highly-efficient memory matching technology whose order-making peak value is 2 million+/second and order processing peak value 1 million+/second. Our trading system has hundreds of times even thousands of times more capacity than normal industry standards. Therefore we can guarantee that there will be no delay or lag throughout the whole core order process during market congestions.

### **Wallet Safety**

Our wallet system adopts hypervisor isolation technology, which integrates multi-layer firewall, multi-layer encryption, and other security facilities to enhance security. The wallet document itself adopts industry-level multi-layered encryption storage method whose cipher code will be maintained by a special person on a regular basis. Any operation to the wallet document requires strict review and approval through internal control procedure and can only be accomplished by two people deciphering simultaneously with the key.

### System Stability

The Alpha X core exchanging system adopts an advanced multi-layer and multi-cluster architecture. These include bank-level disaster-proof deployment within two locations and three centers which can handle multiple tasks in several locations simultaneously and concurrently, across the mass flow inlet of domain name resolution to the underlying core exchanging system and accounting system, thus ensuring the system stability in situations like hardware failure.

### Security

#### System Level

In order to provide our users with the strongest protection and the best user experience, we have implemented strict standards. The industry-standard transfer encryption protocol is applied at all data transfer layers so as to ensure that all user data and sensitive data are stored through bank-level encryption. The multi-factor dynamic authentication mechanism has been applied to sensitive operations like transactions or withdrawals so as to provide maximum security for your electronic assets.

#### Operation Level

Alpha X believes in making sure that all data is safely stored and securely accessible by only those who need it. Multi-level reviews and approvals are used to ensure that internal staff are not permitted to view or access user data unless it is part of their job duties or they are assisting users with errors. Our system includes various layers of security to protect online data such as encryption, firewalls and password protection

### Strategic Operations

The most sustainable and fundamental competitiveness of Alpha X lies in our powerful R\&D team, which ensures a world-class stability and service quality. In the meantime, Alpha X's capable operation team creates a bright and prosperous future through long-term and large-scale online/offline promotion & operation. Majority of the exchange commision will be rewarded to active users who exchange, invest and promote Alpha X. Incentive policies can sustain active users' enthusiasm and make the business even more vigorous. On the other hand, the [Affliate Program](/whitepaper/usdaxt/affiliate-program.md) between users will tremendously boost Alpha X's subscribers and trades. Shortly after, we will accomplish the target of becoming one of the top 10 worldwide biggest exchange platform.

### Efficient Customer Service

Alpha X is dedicated to resolving customers' needs without any delay, offering 24/7 customer services through multi-channels including a website and hotline, as well as email. Our automated system not only ensures safety and convenience, but also provides real benefits to our clients.

## Cryptocurrencies Offered

Currently, we are only providing spot trading and more coins and features will be added over time. In order to ensure satisfaction for every user, we generally will only add coins that have strong credibility, user base, high market capitalisation and liquidity. If you have a coin that you wish to be listed on Alpha X later, participating in our [Launchpad](/whitepaper/about-alpha-x/features/launchpad.md) will help.

### Alpha X will support trading pairs in the following:

* BTC
* ETH
* BNB
* XRP
* ADA
* SOL
* DOGE
* DOT
* SHIB
* MATIC
* TRX
* AVAX
* UNI
* LTC
* LINK
* ATOM
* XLM
* QNT
* NEAR
* ALGO